Jami Zakem

Board Member

As founder of Zakem Coaching + Consulting, Jami has a long track record of mentoring individuals and teams to reach their highest potential. With a talent for identifying people’s strengths, Jami is passionate about bringing out the best in people by tapping into their core skills and innate abilities. Over the course of her professional career, she has been able to apply her skills to a range of organizations, from Bay Area nonprofits to corporations. She began as youth program coordinator at The Volunteer Center of SF and then as the first employee at Juma Ventures, a local nonprofit serving at-risk youth. At Juma Ventures Jami was instrumental in building and scaling their first portfolio of social enterprise operations – Ben & Jerry’s scoop shops and ice cream catering  – as well as launching the HR function and youth training & support services. In 2000 Jami moved to the for-profit sector holding leadership roles in sales, account management, and customer support. She built the account management department at AngelPoints where her team supported Fortune 500 companies’ community involvement and volunteer programs. In 2008 Jami joined Yelp where she led customer support retaining more than $500M in revenue and most recently she was VP of Customer Support and Customer Success at Eventbrite. Jami currently lives in Mill Valley, CA with her husband and two children. As a mother of young kids, Jami feels every child deserves to have safe, clean parks to play in. She is inspired by the work Toody and the Pogo Park Community are doing to make a difference in Richmond and is looking forward to contributing her time, resources, and talents (big and small) to Pogo Park.